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Training & Development

Empowering our people with the skills and knowledge to further their career is crucial. We strongly encourage & drive internal promotion within the company and support our team to develop in their areas of interest.

As a KOOKAÏ ambassador, you will receive a 3 month training manual and a full day induction, which covers key retail concepts to give you the confidence to shine. Throughout your journey, you will also attend ongoing style & product nights, customer service workshops and in-store training sessions. We invest extensive time and regular training for all full time supervisors and management roles at Kookai. We keep you learning, motivated and challenged in your role so you can develop your skills and further in your career.

Training includes:

  • Level 1 – Primary retail modules
  • Level 2 – People management modules
  • Level 3 – Business management
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