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Free shipping over $90 14 day returns Buy now, pay later

Delivery

DELIVERY WITHIN AUSTRALIA +-

EXPRESS DELIVERY 1-3 BUSINESS DAYS

 

Free on all orders of $150 and over, and a flat fee of $10 for all other orders.

 

  • Orders placed before 12pm AEDT weekdays will be dispatched the same day. 
  • Orders placed after 12pm AEDT will be dispatched the following business day. 
  • Express deliveries are sent via Australia Post’s Express Post service. Signature on delivery is required. 

    To check if you fall within Australia Post's Express Delivery Network, click here.

     

    STANDARD DELIVERY 2-7 BUSINESS DAYS

     

    Free on all orders of $90 and over, and a flat fee of $5 for all other orders.

     

    • Orders placed before 12pm AEDT weekdays will be dispatched the same day. 
    • Orders placed after 12pm AEDT will be dispatched the following business day.  
    • Standard deliveries are sent via Australia Post’s Parcel Post service.

    Please don't hesitate to contact us via +61 382900599 or concierge@kookai.com.au with any queries. 

      Please note, there may be delays in delivery from time to time due to unforseen delays with our delivery network, where address or payment information requires confirmation, or during promotion and sale periods. Our delivery T&Cs apply to all orders through the E-Boutique.

       

      SAME DAY DELIVERY – MELBOURNE METRO ONLY

      A flat fee of $15 on all orders

      • Orders placed before 10am AEDT weekdays will be delivered between 6-9pm the same day. 
      • Available only for Melbourne Metropolitan, please refer to our Product Page or Check Out for eligibility.

       

      SATURDAY DELIVERY MELBOURNE METRO ONLY

      A flat fee of $17 on all orders

      • Orders placed before 10am AEDT Friday will be delivered Saturday (the next day) between 1-6pm. 
      • Available only for Melbourne Metropolitan, please refer to our Product Page or Check Out for eligibility.
      INTERNATIONAL DELIVERY +-

      We currently ship to Australia only via Kookai.com.au. We ship to the following destinations from our international websites:

       

      CHANGE OF ADDRESS +-

      We cannot be held responsible for an incorrect address being entered on your order.

      Address Confirmation is given on the review & buy page in the checkout section of the site.

      If this is not noticed until after your order is finalised, please contact us via +61 382900599 or concierge@kookai.com.au immediately. Dispatch of orders may be delayed when address correction or amendment is requested.