Free Shipping On Orders Over $100*

Click & Collect Now Available

Same Day Delivery Available Melb Metro

Australia

Method Timeframe Cost
STANDARD 2 - 6 Business Days $5 orders under $100
FREE orders over $100
EXPRESS 1 - 3 Business Days $10 orders under $100
FREE orders over $150
SAME DAY (AFTERNOON) Same Day when placed before 10am AEST (Melb Metro) $15 orders under $100
$5 orders over $150
FREE orders over $250
SAME DAY (TONIGHT) Same Day when placed before 12pm AEST (Melb Metro) $15 orders under $100
$5 orders over $150
FREE orders over $250
SATURDAY When placed before 12pm AEST Friday (Melb Metro) $15 orders under $100
$5 orders over $150
Free orders over $250

We cannot be held responsible for an incorrect address being entered on your order.

Address Confirmation is given on the review & buy page in the checkout section of the site.

If this is not noticed until after your order is finalised, please contact us via +61 382900599 Monday - Friday 9am - 5pm AEST or concierge@kookai.com  Dispatch of orders may be delayed when address correction or amendment is requested.

Please note there may be instances where we are unable to correct or amend your address.

We thank you for your recent order with us and will do everything we can to deliver your order as quickly as possible. 

New Zealand

Method Timeframe Cost
STANDARD 2 - 6 Business Days $5 orders under $100
FREE orders over $100
EXPRESS 1 - 3 Business Days $10 for orders under $100
FREE for orders over $150

United States of America

Method Timeframe Cost
DHL EXPRESS 2 - 4 Business Days $15 orders under $150
FREE for orders over $150

*Orders under $800 do not attract duties fees

Canada

Method Timeframe Cost
DHL EXPRESS 2 - 4 Business Days $15 orders under $150
FREE for orders over $150

United Kingdom

Method Timeframe Cost
DHL EXPRESS 2 - 4 Business Days £15 for orders under £100
FREE for orders over £100

France

Method Timeframe Cost
DHL EXPRESS 2 - 4 €15 orders under €100
FREE orders over €100

Germany

Method Timeframe Cost
DHL EXpress 2 - 4 Business Days €15 orders under €100
FREE orders over €100

SPAIN

Method Timeframe Cost
DHL EXPRESS 2-4 Business Days €15 orders under €100
FREE orders over €100

Switzerland

Method Timeframe Cost
DHL EXPRESS 2 - 4 Business Days CHF15 orders under CHF200
FREE orders over CHF200

Rest of Europe

Method Timeframe Cost
DHL EXPRESS 2 - 5 Business Days €15 orders under €100
FREE orders over €100

Middle East

Method Timeframe Cost
DHL EXPRESS USD 50 under USD 400
FREE orders over 400