Contact us

At KOOKAÏ, we love to hear from you! 

We take pride in listening to our customers, and your comments will help ensure we continue to offer the very best level of service possible.

Have a question or comment? Please type it below, or alternatively contact us at

KOOKAÏ Head Office
8-14 Hall Street 
Hawthorn East, VICTORIA, AUSTRALIA 3123
T + 613 8290 0500


Press 1 for Online Orders
Press 2 for Phone Orders & All other enquiries

Please note that replies are currently taking 2 to 5 business days due to high volume, so please avoid follow-ups (which create duplicate tickets and further delays), check your spam/external folders, and try our Chat service for faster support.